The Series 3200 is an integrated Telephone System and E9-1-1 ANI/ALI Controller designed for the rigors of use in Public Safety Answering Points (PSAPs). Any size PSAP can have a Series 3200 telephone system configured to meet their budget, size, and feature requirements.
The Series 3200 offers any combination of CTI, desktop, or rackmount consoles (operator positions). Advanced features such as Automatic Call Distribution (ACD), 3-level Answer Queue, Distinctive Ringing, Supervisory Monitor, 320 Number Memory Dial Capacity, and Call Counters make the Series 3200 the most sophisticated E9-1-1 system available.
Configured with the Integrator 9-1-1 CTI software, the Series 3200 provides an Intelligent Integrated WorkStation (IIWS).
Also available in a portable configuration for emergency backup.
Product Features and Configuration
- Any combination of administrative, ringdown, emergency lines, and E9-1-1 trunks; up to 100 total
- Built-in interfaces to CAD, NetClock, recorders, TDDs, and radio headsets
- Meets over 12 USA industry specifications including NENA-04- 001 “Generic Standards for E9-1-1 PSAP Equipment”
- Accepts 3-1-1 lines in a variety of ways
- FCC Phase II ready
- Local and remote alarms notify center personnel repair technicians
- Flash-ROM permits adding future features (such as FCC Phase II compatibility)
- Field expandable in 10-line increments without discarding existing hardware
- Diagnostics & hot swapping for quick repairs
- Advanced features such as 3-level Answer Queue, Distinctive Ringing, Supervisory Monitor, 320 Number
- Memory Dial Capacity, and Call Counters